Shipping policy

 

Latest Effective Date: 5th May 2025

At eShoppeNow, we are committed to delivering your orders quickly, reliably, and affordably across Singapore. Please read the following shipping details to understand how we process and deliver your purchases.

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📦 Shipping Coverage

We offer island-wide delivery within Singapore, including residential and commercial addresses. We currently do not ship internationally.

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🚚 Delivery Timeframe

• Standard Delivery: 2 to 4 working days

• Orders placed after 12 PM will be processed the next working day.

• No deliveries on Sundays or Public Holidays.

Note: Delivery times may vary during peak periods, promotional campaigns, or due to unforeseen circumstances.

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💲 Shipping Fees

• Standard Delivery: From $3.50 per order

• Free Delivery: On orders above $50 (after discounts)

• Express Delivery: Additional charges apply and will be shown at checkout

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📦 Order Processing

• All orders are processed within 1–2 working days after payment confirmation.

• You will receive an email with tracking information once your order is shipped.

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🧾 Missed Deliveries / Re-delivery

If no one is available at the time of delivery:

• Our courier partner will leave a delivery notification (if applicable).

• A re-delivery may be arranged, subject to courier terms.

• Additional charges may apply for failed delivery attempts.

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📝 Order Issues or Delays

If your order is delayed or you encounter any delivery issues, please contact us at enquiries@eshoppenow.com or via our help center.

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🔄 Returns & Exchanges

For returns due to incorrect items or damaged goods, please refer to our Return Policy.

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Thank you for shopping with eShoppeNow!
We are committed to delivering your items with care and efficiency.